Georgia Power's top priority is to provide excellent customer service along with our reliable and affordable electricity. Whether assistance is needed in understanding a bill or in paying a bill, we strive to provide the best assistance to our customers. See below for more detailed information to provide help with your billing questions.
Project SHARE bill pay assistance is funded by Georgia Power's customers to help their neighbors in need. To participate in Project SHARE, customers contribute a small dollar amount to their bill each month and Georgia Power matches their donation. Project SHARE has collected over $50 million since its inception in 1985.
Bill Pay Assistance
Do you need assistance paying your electric bill? Bill pay utility assistance is offered by both Georgia Power and the United Way. The United Way's Electric Service Payment Assistance Programs pay all or a portion of the electric service expenses of people whose electricity has been or is at risk of being shut off. To find out more, please visit the United Way's website directly.
Another possible option for our customers who are experiencing financial hardship is to extend your payment date beyond the current due date with Georgia Power.
Learn More about agency assistance and special payment options.
Understanding Your Bill
For those who have a question about their electric bill, please view the online sample bill provided in the following link. You will find each element of both sides of a a sample customer bill explained in full detail.
See Sample Bill
According to the National Safety Council, every year in the U.S. there are approximately 12,000 electrical-related accidents resulting in 525 deaths.
Learn Electric Safety
Energy Education for Kids
Have fun learning about electricity and power companies at our educational website, Learning Power.
Get an overview of our different plants and see how they work.
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