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Our Promise To You

Value, Reliability, Service and Stewardship — these are the four tenets of Georgia Power's promise to you, our customers:

1. Value

We aim to deliver world-class value to our customers.

"This used to be a coal plant. Now we're using low-cost, clean-burning natural gas. This reduces our emissions and saves all of us money."
– Stephanie, Georgia Power Plant Engineer

2. Reliability

We are committed to keeping your lights on.

"We're upgrading to a smarter, more efficient power grid which means storm or not, we'll be even more reliable for our customers."
– Andrè, Georgia Power Lineman

3. Service

We strive to provide exceptional customer service.

"At Georgia Power, we're committed to finding better ways to serve our customers. Everything we do is about keeping our customers happy."
– Rodney, Georgia Power Region Service Representative

4. Stewardship

We are a citizen wherever we serve.

"Being a 'Citizen Wherever We Serve' means we want to help improve the quality of life for all the people in the places where we live and work."
– Gena, Georgia Power Land Acquisition Senior Engineer

High reliability, low prices and high customer satisfaction are cornerstones of our customer commitment, but it doesn't end there. We're equally dedicated to giving back to the communities we serve. Our vision to be "A Citizen Wherever We Serve" still holds true, more than 100 years after it was coined by our first company president, Preston Arkwright Sr.

Georgia Power works to be the best in energy generation, transmission and distribution. Our goal is outstanding customer service and customer satisfaction, while providing power for prices well below the national average.

Did You Know?

Georgia Power is committed to lessening the environmental impact of traditional energy resources. See our latest energy advancements.

Trees and Power Lines

Safely delivering electricity requires that Georgia Power maintain trees and tree removal near powerlines.
Learn More

Did You

Georgia Power has planted more than 1.4 million trees across the state over the past five years! Learn how we are improving air quality.

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