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Business Solutions Center

Customer Care

Charlotte, Business Solutions Center

Have a question, or can't find what you're looking for? Our service specialists can help.

1-888-655-5888
M-F, 8 a.m. - 6 p.m. EST

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Off-Peak Business Riders

Off-Peak Business
Riders

For customers who operate evening and nighttime businesses, or have the ability to shift their usage to mornings, evenings or weekends.

Off-Peak Business Riders

Off-peak riders give you the opportunity to reduce your electric bill by using power during periods when the demand for electricity is lower and cheaper to produce. By operating your business during off-peak hours, we can pass those savings on to you!

Off-Peak Rider

A no-risk option for customers on a Power and Light or Full Use Service to Governmental Institutions rate. Customers can reduce their bills by setting their summer peak demands during the billing months June - September, between the hours of 10 p.m. and 7 a.m. Monday - Friday, or on a weekend or holiday. The holidays observed are Memorial Day, Independence Day and Labor Day. The day when the holiday is observed is considered an off-peak day.

Variable Off-Peak Riders

Options for customers on a Power and Light, Full Use Service to Governmental Institutions, or School Service. Customers can save money by setting their summer peak demands during the billing months June - September, during various 16-hour periods starting between 6 p.m. and 10 p.m. Monday - Friday or on a weekend or holiday. The holidays observed are Memorial Day, Independence Day and Labor Day. The day when the holiday is observed is considered an off-peak day. There is some risk associated with these options as you will receive a higher bill if your peak demand occurs in the on-peak hours for the option you select.

Energy Audit

Energy Audit

Start here for personalized tips to help you save money by lowering your energy bill.

Newsletter

Energy-Saving Newsletter

Find energy-saving tips and trends to help save your business money.