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Business Solutions Center

Customer Care

Charlotte, Business Solutions Center

Have a question, or can't find what you're looking for? Our service specialists can help.

1-888-655-5888
M-F, 8 a.m. - 6 p.m. EST

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Delivering Value

Delivering Value

To meet your growing electricity needs, we're continuing to invest in infrastructure to maintain the reliable, affordable electricity and the high level of customer satisfaction that you deserve and expect.

During the past 27 years, total retail rates have averaged nearly 13 percent below the national average. Even with this increase, Georgia Power's base price for customers has increased by only 27 percent since 1990 compared with nearly a 78 percent increase for general inflation. Total rates, which include base and fuel rates, also have lagged the rate of inflation.

Providing you with reliable electricity and superior customer service is our goal.

Outage Alerts

Outage Alerts

Sign up to receive free alerts (by text, email or phone) about outages that affect your property and business.

Energy Audit

Energy Audit

Start here for personalized tips to help you save money by lowering your energy bill.

Authorized Payment Locations

Authorized Payment Locations

Find a convenient location to pay your bill, including evenings and on weekends.