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Have Questions? We're Here to Help

Customer Service

Chakoa, Customer Service Team Lead

Have a question, or can't find what you're looking for? Our service specialists can help.

1-888-660-5890 24 hours a day, 7 days a week

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managing your account

Managing Your Account

Did you know that on georgiapower.com, customers have 24/7 access to view and update their secure account information? We also offer information and tools to help you lower your energy usage and save money. Use this page to discover the many ways you can manage your account.

Videos: Online Services

Watch these videos to see how easy it is to manage your account online
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My Account

My Account

Log in to access your secure account information.

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Tools: Take Control of Your Power

Online Energy Audit

My Power Usage

  • Track daily energy usage.
  • Set usage alerts.
  • View a projected bill before it arrives.
Outage Tools

College Students

  • Turn on/off power.
  • Report an outage.
  • Paperless billing.

Payment Options

Payment Options

We offer a variety of payment options to fit your lifestyle, including over 2,600 convenient and secure locations such as Kroger, Walmart, Publix and Kmart.

my power usage

Monitor Your Daily Power Usage

View your daily energy usage, set usage alerts and see your projected bill before it arrives with My Power Usage.

authorized payment locations

Authorized Payment Locations

We've added more than 2,600 convenient payment locations. You can pay when you shop at retailers such as Kroger, Walmart, Publix and Kmart.

Energy Audit

Energy Audit

Start here for personalized tips to help you save money by lowering your energy bill.

Schedule an Energy Audit