HELENE Here for Georgia. Here for You.
HELENE Here for Georgia. Here for You.
HELENE Here for Georgia. Here for You.
HELENE Here for Georgia. Here for You.
HELENE Here for Georgia. Here for You.
HELENE Here for Georgia. Here for You.
Restoring Together
Hurricane Helene made landfall at approximately 11 p.m. on Thursday, September 26, 2024. By dawn Friday morning, Helene had barreled through Georgia, downing thousands of trees, damaging thousands more power poles, and grounding nearly 1,000 miles of power lines – leaving more than one million Georgians without electricity in what became the most destructive hurricane in Georgia Power's 140-year history.
Our dedicated crews, along with contract teams and resources from as far away as New Jersey, California, and Canada combined to create a team of more than 20,000 strong – working tirelessly to rebuild crucial parts of our power grid at the peak of our restoration efforts.
As the impacted communities continue to rebuild, we stand together to help those affected by this historic storm.
In response to Hurricane Helene, we have:
- Donated $3 million to American Red Cross Hurricane Helene relief. Learn more
- Encouraged and matched donations to local organizations through our Club of Hearts program.
- Facilitated volunteer efforts across the state through our employee volunteer group - Citizens of Georgia Power.
- Created an Installment Payment Plan option. Learn more
Through December 15, 2024, we are also:
- Suspending service disconnects.
- Waiving eligible late fees.
- Pausing collection activities.
The Most Destructive Hurricane in
Georgia Power’s History By the Numbers
The Destruction in Numbers
Damage to Infrastructure
Throughout the storm's path, damage to the grid's infrastructure was so severe that crews were effectively rebuilding rather than simply reconnecting.
- 11,800+ power poles broken
- 1,500+ miles of downed power lines
- 5,800+ transformers damaged
- 3,200+ trees impacting lines
- 345+ transmission structures rebuilt or repaired
Impacted Communities
In the hardest-hit counties across the state, downed trees, flooding, and broken power poles contributed to service interruptions for nearly all customers.
- 1.5 million total outages
- 53 counties declared major disaster sites by FEMA
- 523,000+ customers had power restored within the first 48 hours.
- 95% of affected customers had been restored within the first 8 days.
- Restorations will continue until every single customer has been restored.
Largest Restoration Operation in Our History
Thousands of front-line personnel across disciplines took part in the restoration efforts – from damage assessment to line crews, vegetation management teams, logistics and supply teams, and more.
- 20,000+ personnel responding
- 35+ assisting partner companies
From California, Florida, Indiana, Nevada, New Jersey, Oklahoma, Oregon, Pennsylvania, Texas, and Canada
- Helicopters, boats, and unmanned aerial vehicles – along with other technologies – allowed crews to access lines in hard-to-reach areas and restore power for thousands of customers in the storm’s hardest-hit areas.
Helping However We Can
Installment Payment Plan
As many of our customers are feeling the impact from Helene, we’re offering a flexible payment plan designed to give some immediate relief. Enroll by November 30th.
Project SHARE
Project SHARE, an initiative of the Salvation Army, offers assistance with utilities, food, shelter, medical care, and more.
